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Frequently Asked

Transcription features

Strict Verbatim Word-for-word capture including all non-verbal sounds or fillers such as um’s, ah’s, uh’s as well as stutters, stammers, repetitions and false starts. Non Verbatim Not word-for-word capture. Intelligently capturing the meaning by removing all filler words (umm, uhh, ahh, hmm, etc.) as well as false starts, repetitions and stutters.
Speaker tracking is the individual numbering of respondents. (Interviewee 1, Interviewee 2, Interviewee 3, etc.)
Yes, we transcribe and translate audios in over 25 languages including spanish, cantones, chinese and more. Please send an email to support@thelai.com for more information.

Turnaround Times

Approximately 2 to 3 days.

We have next-business day and 2-day rush turnaround options.

Submit a request and let us know your concerns.

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