Note:

• After 5 failed attempts you will get a password lockout that will last 15 minutes, if you do remember your password please allow this time to pass and try again.

• If you forgot your username, please click here to get more information on how to recover your account.

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How to recover your password

Click here to enter your user details in order to recover your password. You will be prompted to enter your username. Your username is usually the same as the email you use.

An email with a temporary password will be sent to your mailbox.

Once you open the email you will find your new temporary password just as shown in the picture below. 

Click “return to login page” right under the message box shown above. Enter your username and your temporary password.

You will be prompted to enter a new password. Enter the password of your choice and click “save”. This will be your new password.
You may enter your account with this new password as many times as you need.

Congratulations you have now recovered your password!

If you need assistance, please feel free to contact us at (480) 922-1105.

Join our community of researchers who have used landmark for over +1000 transcriptions

Request a free Demo. One of our Account Executives will be pleased to guide you through our Platform .

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