Landmark’s Help Center
*Landmark’s Platform View
Ready to explore our platform?
Request a free Demo. One of our Account executives will be pleased to guide you trough our Platform .
From creating a ticket until getting your transcripts.
A Step by Step Guide.
Read this Step by Step Guide if you are not yet familiar with the process of uploading your audios, setting them up your and requesting a transcript.
We will send you an email with your Account Information in order for you to start uploading your Files immediately.
On your Dashboard you will find a window as the one shown below, click on “Create a New Ticket” to start uploading your file.
You will then be directed to a window from which you will be requested to fill in the specifications for your audio.
1. Transcript Name
2. Turnaround Time
• Standard ( 3-5 Business Day)
• Second Day Business Rush
• One Day Business Rush
3. Number of Speakers
For audios with more than one speaker involved.
4. Put in Folder
This option lets you put your audio on your desired folder. If you do not yet have a folder click on create a new folder.
After that you can place your Ticket into your Folder.
5. Language Capture
Please select the desired Language Capture for your transcript or upload a Custom Template. Click Here ▸ to view some examples.
6. Upload your file
Click on “Choose file” and select your audio file directly from your local desktop. Once you are ready click “Upload”.
Don’t forget to specify the source language of your Audio and the desired language for transcription.
If you do not wish your whole Audio to be transcribed please select the checkbox ” I DO NOT want my whole audio file transcribed” and set up the right time.
Choose your file format and click on the “Next” button.
7. Review and submitt
Read our guides invoicing and payment methods for information on each topic. If you need assistance to upload your audios you can contact us at (480) 922-1105.