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The leading provider of online transcription services for Qualitative Research

99% Accuracy

We have highly experienced professional Transcribers, Captioners, and Translators. We warrant a 99 percent or more accuracy in all of your transcripts.

We comply with HIPAA Guidelines

All Landmark employees have completed HIPAA training provided by a third-party consulting firm specializing in HIPAA compliance

Best practices for Data Security

Each file is encrypted with a unique key, which is also encrypted by a separate master key which rotates regularly.

Protecting Human Research Participants

We have completed web-based training on Protecting Human Research Participants and are always willing to work with Institutional Review Board (IRB’s) requirements.

We handle your Research Data with the care it deserves.

Our system was designed based on the best practices of other leading technology firms and offers our clients the best environment for their data.

Each file is encrypted with a unique key, which is also encrypted by a separate master key which rotates regularly.

We utilize the resources of Salesforce and Amazon Web services — The same cloud services used by The CIA, Netflix, and other Fortune 500 companies

Trusted by over 3,300 researchers

Landmark has transcribed and translated media recordings for over 80% of U.S research universities. We have worked with numerous United States government agencies and research focused non-profit organizations.

Here is a list of universities we have worked with in the past. We have agreements with many of them  to simplify the billing and IRB processes.
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Free – All languages

For qualitative researchers and teams that need a secure and easy to use platform to manage their files.

No cost

Available Features:

Standard – English

For projects with 1-on-1 interviews or single speakers.
Starting at $1.69 / min

All the features of Free, and:

Plus – English

Group interviews with 3 or more speakers or special formatting instructions (e.g. strict-verbatim, time-stamping).

Starting at $2.49 / min

All the features of Free, Standard and:
My project is in Spanish

Check our prices for Spanish projects.

Dirígete a nuestra página en español.

Prices listed above refer to “Standard English Transcription” and “Plus English Transcription”.
Prices may be affected by specific features or foreign language translations.
Minimum charge for each transcript is 1 minute.
Please contact us for more information.

Transcript Features 

All Audio and Video File Formats

Available Rush Turnaround

Custom Templates


See all Frequently Asked Questions regarding transcription.

Security and Confidentiality

API Capable

SSL Data Encryption

Two-factor Authentication available

Fortune 500 Technology

PHRP Training 

IRB Assistance

Business Associate Agreement available (BAA)


Designated Account Executive

Live support by email and chat

Customer direct phone line ▸ (480) 922-1105

Get in touch!

We want to hear you! Chat with us or   and we will contact you for immediate assistance.

Try our service for free.

Get a 30 minutes free sample and join our community of researchers who have used landmark for over +1000 transcriptions.

We are pleased to offer you a free 30 minute sample so that you can start experiencing our platform and service risk-free.

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