Human powered transcription services built for researchers.

Register now to get a personalized code so you can upload 30 minutes of audio to be transcribed for free.

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800 +
Transcribed Minutes
1 +
Projects
1 +
RESEARCHERS
1 +
Languages

Choose the plan that’s right for you

No credit card required. We accept all forms of payments to accommodate your project’s needs. We can invoice your university’s payables department.

Free – All languages

For qualitative researchers and teams that need a secure and easy to use platform to manage their files.

No cost

Available Features:

Standard – English

For projects with 1-on-1 interviews or single speakers.
Starting at $1.69 / min

All the features of Free, and:

Plus – English

Group interviews with 3 or more speakers or special formatting instructions (e.g. strict-verbatim, time-stamping).

Starting at $2.49 / min

All the features of Free, Standard and:
My project is in Spanish

Check our prices for Spanish projects.

Dirígete a nuestra página en español.

Prices listed above refer to “Standard English Transcription” and “Plus English Transcription”. Prices may be affected by specific features or foreign language translations. Please contact us for more information.

Transcript Features 

All Audio and Video File Formats

Available Rush Turnaround

Custom Templates

Questions? 

See all Frequently Asked Questions regarding transcription.

Security and Confidentiality

API Capable

SSL Data Encryption

Two-factor Authentication available

Fortune 500 Technology

PHRP Training 

IRB Assistance

Business Associate Agreement available (BAA)

Support

Designated Account Executive

Live support by email and chat

Customer direct phone line ▸ (480) 922-1105

Get in touch!

We want to hear you! Chat with us or   and we will contact you for immediate assistance.

Trusted by over 3,300 researchers across 4 continents.

We have transcribed and translated media recordings for over 80% of U.S research universities, numerous United States government agencies and research focused non-profit organizations.

Here is a list of universities we have worked with in the past.

Frequently asked question

Yes. We believe security and privacy is a basic human right. That’s why security and privacy by Default are the guiding principles for us in everything we do as a company.

Our system was designed based on the best practices of other leading technology firms and offers our clients the best environment for their data.

We do follow HIPAA requirements, our secure platform will maintain all your files confidential and all our staff has completed training regarding protecting human research participants; we are more than happy to sign a business associate agreement. if you send it my way I will send it back executed as soon as possible.
Of course! We do have a non-disclosure agreement. However, if you have another one you can send it over and we will send it back to you executed.
Yes, we transcribe and translate audios in over 25 languages including spanish, french, chinese, and more.  However our expertise resides within English and Spanish transcriptions and translations. Click here to view a list of all languages available for transcription.
Yes, we do have volume discounts. Please send us an email at support@thelai.com so that we can get offer you a special discount.

SSL Data Encryption

Each file is encrypted with a unique key, which is also encrypted by a separate master key which rotates regularly.

Best practices for Data Security

We utilize the resources of Salesforce and Amazon Web services — The same services used by The CIA, and other Fortune 500 companies.

PHRP

We have completed training on Protecting Human Research Participants and are willing to work with Institutional Review Board requirements.

HIPPAA Compliance

All Landmark employees have completed HIPAA training provided by a third-party consulting firm specializing in HIPAA compliance

Try our service for free.

Get a 30 minutes free sample and join our community of researchers who have used landmark for over 150,0000 transcriptions.

No credit card required.

Visit: www.thelai.com for more information

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