Working with Landmark is Easy!

We Provide Quality Transcription & Translation At Affordable Rates

Our process

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Download your completed transcripts/translations!

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Client Platform & Support

Our easy-to-navigate, online platform (powered by AWS and Salesforce) allows our clients to efficiently create transcription orders. File management tools make it easy to keep track of in-progress projects as access completed transcripts. Chat with our friendly in-person, support team anytime using our online chat feature, email or giving us a call. We are here to help!

Data Security & Confidentiality

Designed and based on the best practices of Fortune 500 Company cloud-based technologies, files are encrypted both in-motion and at rest. We continually adjust and update our policies for handling sensitive, confidential data and stay up-to-date on the best practices and the latest security features to further support our existing platform and our clients' data.

Quality & Experience

Over 30+ years of experience and knowledge, we guarantee the highest quality of qualitative research transcription and translation that is unparalleled to our competitors. All transcripts are completed by an experienced and professional transcriptionist. We work with over 2,700 qualitative researchers at over 150 major universities all over the United States.

Services In The Language Your Participants and Team Understands

Let our team of experts help your team with your transcription/translation needs. We offer our services in over 25 world languages, including:

  • Spanish
  • Chinese
  • Tagalog
  • Vietnamese
  • Arabic
  • French
  • Korean
  • Russian
  • German
  • Haitian Creole
  • Hini
  • Portuguese
  • Italian
  • Polish
  • Urdu
  • Japanese
  • Farsi
  • Dari
  • Gujarati
  • Bengali
  • Serbo-Croatian

Our Rates

Offering competitive rates & price matching

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1-2 Speakers Basic

$1.69Audio Minute

Limit of 7,000 Minutes

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3-4 Speakers Small Group

$1.99Audio Minute

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5-6 Speakers Conference

$2.39Audio Minute

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7+ Speakers Open Discussion

$2.69Audio Minute

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We Are Landmark!

The Leading Provider of Transcription Services for Qualitative Research

Who We Are

Landmark Associates, Inc. is a modern and reliable transcription business focused on providing services to qualitative research professionals. Our team's goal is to provide you with quality transcription services in a timely and sustainable manner.

What We Do:

  • Since 1987, Landmark Associates, Inc. has been a leading provider of transcription services with a focus on serving the academic and qualitative research markets.
  • We pride ourselves on delivering accurate and timely completed transcripts at an affordable price, so our customer can realize the maximum value for their dollars.
  • Landmark has completed work for over 80% of the major U.S. Universities, acclaimed Government Agencies and numerous Non-Profit Organizations.
  • Landmark uses modern technological processes to make sure your files are transcribed in an efficient, secure, and quick manner.

Meet the Team

Michael Robey Chairman and President

Michael Robey is the Chairman and President of Landmark Associates. He joined Landmark in late 2009, after discovering the opportunity to help qualitative researchers with their projects. Michael is a lifelong entrepreneur and acts as an adviser/investor to unique and emerging technology-enabled service businesses. Prior to Landmark, he worked in investment banking and graduated in 2003 from Arizona State University with a Bachelor of Arts in Philosophy. Michael has completed training regarding HIPAA and protecting human research participants.

Alex Gilkeson Vice President Sales & Marketing

Alex is a graduate of the University of Kansas and holds a Bachelor of Science in Journalism. Alex's background is in marketing and communications and prior to working at Landmark he held a variety of positions at Hewlett-Packard. He is fluent in both English and Spanish. Alex has completed training regarding HIPAA and protecting human research participants.

Mariela Elizondo Finance/Accounting Manager

Mariela Elizondo handles Landmark's daily finance and accounting. She is fluent in both English and Spanish, she also has some knowledge in French and Italian. Mariela enjoys culinary and outdoor experiences, she is a trained chef and sommelier. Her favorite part of her work at Landmark is getting to know our clients from all over the world and working with our transcriptionist and translator community. Mariela has completed training regarding HIPAA and protecting human research participants.

Vijay Santwani Operations Associate

Vijay is an experienced operations professional with a demonstrated history of working in project management across a number of industries. He is fully expert in Admin support, web research, and other related programs. He holds a degree in Business Administration. He is fluent in both English and Spanish. Outside of work, Vijay enjoys fitness, travel, and motorcycling. Vijay has completed training regarding HIPAA and protecting human research participants.

Tania Sahagun Marketing Associate

Tania is a marketing associate at Landmark. Prior to working at Landmark, she worked as a business development and customer relations representative in the hospitality industry. She holds a culinary college degree and a sommelier diploma. She is fluent in both English and Spanish. Tania has completed training regarding HIPAA and protecting human research participants.

Fernanda Heredia Accounts Manager

Fernanda is a marketing associate at Landmark. Prior to working at Landmark, she worked in the non-profit space. She holds a masters degree in Human Rights and is passionate about charitable causes and social research. She is fluent in both English and Spanish. Fernanda has completed training regarding HIPAA and protecting human research participants.

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