Landmark Associates, Inc. | Transcription for Qualitative Research

Welcome to Landmark

Transcription & Translation Services for Qualitative Researchers

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Working with Landmark is Easy!

We Provide Quality Transcription & Translation At Affordable Rates

Our process

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Client Platform & Support

Our easy-to-navigate, online platform (powered by AWS and Salesforce) allows our clients to efficiently create transcript orders. File management tools make it easy to keep track of in-progress projects as access completed transcripts. Chat with our friendly in-person, support team anytime using our online chat feature, email or giving us a call. We are here to help!

Data Security & Confidentiality

Designed based on the best practices of Fortune 500 Company cloud-based technologies, files are protected through multiple layers of encryption. Our policies strictly adhere to HIPAA, CITI, and NIH requirements for handling sensitive, confidential data and stay up-to-date on the best practices and the latest security features to further support the existing system and our client's data security needs.

Quality & Experience

Over 30+ years of experience and knowledge, we guarantee the highest quality of qualitative research transcription and translation that is unparalleled to our competitors. All transcripts are completed by an experienced and professional transcriptionist based in the U.S. We work with over 2,700 qualitative researchers at over 150 major universities all over the nation.

Frequently Asked Questions

How Do I Set-Up An Account?

Click the "Quote" button at the top of the page and fill-out the Quote Form.

Once the Quote Form is submitted, we will approve your project and create an account for you to log in to our Secure Portal.

Ok, I Have an Account. How Do I Send You My Files?

It is super easy. You can watch a short video here that explains the process. If you still need help, e-mail or call us, we're happy to help!

FOR OPTIMAL VIEWING, CLICK THE GEAR ICON IN THE BOTTOM-RIGHT CORNER AND SET QUALITY TO "720p".

You may also download this video here (File is ~15mb so it may take a minute to download, depending on your connection).

I Have a Price Quote That Is Lower Than the Price On Your "Rates" Page, Will You Match It?

For companies that are U.S. based, we are more than happy to work with you on a reduced rate for your project. Give us a call, or send us an email, and we’ll get right back to you!

How Can I Pay For My Services?

We accept checks, credit cards, and PO’s as acceptable methods of payment. We are very flexible, and if you have questions about the payment process, please do not hesitate to contact us.

We Are Landmark!

The Leading Provider of Transcription Services for Qualitative Research

Who We Are

Landmark Associates, Inc. is a modern and reliable transcription business located in the heart of Phoenix, Arizona. Our team's goal is to provide you with quality transcription services in a timely and sustainable manner.

What We Do:

Since 1987, Landmark Associates, Inc. has been a leading provider of transcription services with a focus on serving the academic and qualitative research markets.
We pride ourselves on delivering accurate and timely completed transcripts at an affordable price, so our customer can realize the maximum value for their dollars.
Landmark has completed work for over 80% of the major U.S. Universities, acclaimed Government Agencies and numerous Non-Profit Organizations.
Landmark uses modern technological processes to make sure your files are transcribed in an efficient, secure, and quick manner.

Meet the Team

Michael Robey Chairman and President

Michael Robey is the Chairman and President of Landmark Associates. He joined Landmark in late 2009, after discovering the opportunity to help qualitative researchers with their projects. Michael is a lifelong entrepreneur and acts as an adviser/investor to unique and emerging technology-enabled service businesses. Prior to Landmark, he worked in investment banking and graduated in 2003 from Arizona State University with a Bachelor of Arts in Philosophy.

Ashley Parent Accounts Manager - Insitutions

Ashley is an experienced media and communication professional with a demonstrated history of working in the international affairs industry. Passionate about using storytelling, research, and working with professionals to make a difference in human rights, open government, and freedom of the press. Graduate of Mount Holyoke College with a Master's Degree from the City University of New York Graduate Center.

Meredith Veto Transcription/Translations Manager

Meredith is a graduate of Guilford College and holds a translation certification from New York University-SCPS. She has a background in journalism and a love of documenting people’s stories and communicating ideas. She’s worked in the translation/transcription industry for nearly a decade, wearing the many hats of project lead, contracts manager, and transcriptionist/translator. Meredith hails from North Carolina and has traveled extensively in Mexico and Spain.

Mariela Elizondo Finance/Accounting Manager

Mariela Elizondo handles Landmark's daily finance and accounting. She is fluent in both English and Spanish, she also has some knowledge in French and Italian. Mariela enjoys culinary and outdoor experiences, she is a trained chef and sommelier. Her favorite part of her work at Landmark is getting to know our clients from all over the world and working with our transcriptionist and translator community.

Vijay Santwani Operations Associate

Vijay is an experienced operations professional with a demonstrated history of working in project management across a number of industries. He is fully expert in Admin support, web research, and other related programs. He holds a degree in Business Administration. He is fluent in both English and Spanish. Outside of work, Vijay enjoys fitness, travel, and motorcycling.

Tania Sahagun Marketing Associate

Tania is a marketing associate at Landmark. Prior to working at Landmark, she worked as a business development and customer relations representative in the hospitality industry. She holds a culinary college degree and a sommelier diploma. She is fluent in both English and Spanish.

Evan Gilbert Board Member

Evan sits on the Board of Landmark. He brings deep legal experience and opertaional expertise. He is also a principal at Apothecary Health Solutions and a Co-Portfolio Manager/Principal at Anjuna Partners. Prior to that Evan was an attorney at Polsinelli, P.C. and Seward & Kissell LLP. Evan holds a J.D. from the University of Minnesota Law School and a B.S. from Arizona State University.