Our easy-to-navigate, online platform (powered by AWS and Salesforce) allows our clients to efficiently create transcription orders. File management tools make it easy to keep track of in-progress projects as access completed transcripts. Chat with our friendly in-person, support team anytime using our online chat feature, email or giving us a call. We are here to help!
Designed and based on the best practices of Fortune 500 Company cloud-based technologies, files are encrypted both in-motion and at rest. We continually adjust and update our policies for handling sensitive, confidential data and stay up-to-date on the best practices and the latest security features to further support our existing platform and our clients' data.
Over 30+ years of experience and knowledge, we guarantee the highest quality of qualitative research transcription and translation that is unparalleled to our competitors. All transcripts are completed by an experienced and professional transcriptionist. We work with over 2,700 qualitative researchers at over 150 major universities all over the United States.
It is super easy. You can watch a short video here that explains the process. If you still need help, e-mail or call us, we're happy to help!
FOR OPTIMAL VIEWING, CLICK THE GEAR ICON IN THE BOTTOM-RIGHT CORNER AND SET QUALITY TO "720p".
You may also download this video here (File is ~15mb so it may take a minute to download, depending on your connection).
For companies that are U.S. based, we are more than happy to work with you on a reduced rate for your project. Give us a call, or send us an email, and we’ll get right back to you!
We accept checks, credit cards, and PO’s as acceptable methods of payment. We are very flexible, and if you have questions about the payment process, please do not hesitate to contact us.
Landmark Associates, Inc. is a modern and reliable transcription business focused on providing services to qualitative research professionals. Our team's goal is to provide you with quality transcription services in a timely and sustainable manner.
Michael Robey is the Chairman and President of Landmark Associates. He joined Landmark in late 2009, after discovering the opportunity to help qualitative researchers with their projects. Michael is a lifelong entrepreneur and acts as an adviser/investor to unique and emerging technology-enabled service businesses. Prior to Landmark, he worked in investment banking and graduated in 2003 from Arizona State University with a Bachelor of Arts in Philosophy. Michael has completed training regarding HIPAA and protecting human research participants.
Meredith is a graduate of Guilford College and holds a translation certification from New York University-SCPS. She has a background in journalism and a love of documenting people’s stories and communicating ideas. She’s worked in the translation/transcription industry for nearly a decade, wearing the many hats of project lead, contracts manager, and transcriptionist/translator. Meredith hails from North Carolina and has traveled extensively in Mexico and Spain. Meredith has completed training regarding HIPAA and protecting human research participants.
Mariela Elizondo handles Landmark's daily finance and accounting. She is fluent in both English and Spanish, she also has some knowledge in French and Italian. Mariela enjoys culinary and outdoor experiences, she is a trained chef and sommelier. Her favorite part of her work at Landmark is getting to know our clients from all over the world and working with our transcriptionist and translator community. Mariela has completed training regarding HIPAA and protecting human research participants.
Vijay is an experienced operations professional with a demonstrated history of working in project management across a number of industries. He is fully expert in Admin support, web research, and other related programs. He holds a degree in Business Administration. He is fluent in both English and Spanish. Outside of work, Vijay enjoys fitness, travel, and motorcycling. Vijay has completed training regarding HIPAA and protecting human research participants.
Tania is a marketing associate at Landmark. Prior to working at Landmark, she worked as a business development and customer relations representative in the hospitality industry. She holds a culinary college degree and a sommelier diploma. She is fluent in both English and Spanish. Tania has completed training regarding HIPAA and protecting human research participants.
Fernanda is a marketing associate at Landmark. Prior to working at Landmark, she worked in the non-profit space. She holds a masters degree in Human Rights and is passionate about charitable causes and social research. She is fluent in both English and Spanish. Fernanda has completed training regarding HIPAA and protecting human research participants.
Please contact our team regarding rates for this option